Have any questions? Find answers here.

You are securing the exclusive rights to run the Bonordic design store in your country. The website is already built, optimized, and filled with premium Scandinavian furniture, lighting, and home accessories, so you can launch immediately. Only one Bonordic partner is allowed per country.

As a Bonordic franchise partner, you do not need to handle inventory or logistics.

All products are supplied and shipped directly from our trusted European partners. This means

No warehouse costs
No risk of unsold stock
Fast delivery across Europe

You can focus fully on building your store and growing your market, while we handle the supply chain.

You manage customer communication in your local language and focus on growing your store in your market. We handle product sourcing and shipping, and all after sales support is provided by our supplier and brand partners.

Yes. We work only with carefully selected European suppliers and design brands, known for high quality furniture, lighting, and home accessories that meet our standards for design and durability.

Bonordic-partners.com is our exclusive partner portal for approved Bonordic franchise owners. After signing your agreement and securing your country, you will receive access to the platform. There you can view the complete furniture, lighting, and home accessories catalogue, place customer orders, and follow deliveries directly from our European suppliers.

Yes. You can browse any of our active partner websites to see the complete product collection displayed in a real store, exactly as your own site will appear.

No. The site is built on WordPress with WooCommerce, making it easy to manage. We provide full training and ongoing support so you can operate your store smoothly.

Yes. We allow only one partner per country to ensure exclusivity. Once a country is taken, it is no longer available.

We strongly believe that marketing, whether managed by our in-house team or by an agency of your choice, will be a key factor in your success. By ensuring you have professional marketing support, we help you create campaigns tailored to your local market, language, and audience. This approach accelerates growth, protects your investment, and builds a stronger, more sustainable business in your country.

All warranty and support services are European based. Customers get fast local assistance, boosting trust and encouraging repeat sales.

At Bonordic, service and spare parts support are organized directly with our certified European suppliers.

Each product is carefully checked for quality before shipping, and any issues can be quickly identified and resolved.

How service works:

• The customer contacts you with a question or issue about a piece of furniture, a lamp, or a home accessory.

• Our supplier provides any required replacement parts or guidance directly from Europe, along with simple instructions.

• Parts or components can be installed by the customer or by a local professional of their choice, so you do not need to maintain your own service centers.

• All products include the manufacturer’s standard European warranty, with coverage in line with EU regulations.

This system ensures fast, standardized, and reliable support without requiring a national service network, while maintaining high customer satisfaction and operational simplicity.

Your income will depend on the size of your local market, your marketing efforts, and your sales performance. With an initial investment ranging from €5,000 to €15,000, you can expect to recover your investment within three months, with potential for significant recurring revenue and long-term profitability.

Bonordic operates across the entire EU/EEA region, and our warranty structure is designed to comply fully with local consumer regulations.

1. Manufacturer Warranty Framework

All furniture, lighting, and home accessories sold through our local franchise partners benefit from the official European manufacturer warranty provided by our suppliers.

This warranty covers all non-wear components and is recognized across the EU/EEA.

2. Compliance With Local Consumer Protection Standards

Some countries have expectations for product durability, particularly for furniture and lighting.

This does not require offering a literal extended replacement warranty. Instead, it means:

• Defects must be assessed fairly

• Normal wear and usage must be considered

• Manufacturing faults remain the supplier’s responsibility

Our operating model is already aligned with these requirements.

3. Full Support After the Warranty Period

Even after the standard manufacturer warranty expires, customers continue to benefit from:

• Access to original replacement parts

• Guidance on repairs

• Support through the local franchise partner, backed by Bonordic and the supplier network

This ensures continuity of service without placing unrealistic long-term responsibilities on franchise partners.

4. Operational Process for Handling Claims

When a customer reports a defect:

• The issue is assessed and identified

• The supplier evaluates whether the problem is due to manufacturing or normal wear and usage

• If covered, the replacement part is shipped directly from the European warehouse with clear installation or assembly guidance

This streamlined system allows franchise partners to remain compliant, efficient, and cost-controlled.