Last Updated: March 12, 2026
These Terms & Conditions (“Terms”) govern your use of the Bonordic.com website (“Website”) and participation in the Bonordic Franchise Marketplace (“Marketplace”). By using the Website or purchasing a Bonordic Franchise Store, you agree to comply with these Terms.
1. Introduction
Bonordic is part of Nordics Living LTD, a company registered in UK, Compagny.nr 16914935, with registered office at
71-75 Shelton Street, Covent Garden,
London, United Kingdom, WC2H 9JQ
We operate an international Scandinavian design network, offering exclusive country-based franchise opportunities through our Bonordic Marketplace. The Marketplace features ready-to-launch e-commerce stores, each connected to a premium, country-specific domain, curated products, and full operational support — making it easy to start and grow your own Bonordic design business.
2. Definitions
“Franchise Store” – An exclusive, ready-to-operate e-commerce website linked to a premium domain for a specific country.
“Franchisee” – The individual or entity purchasing and operating a Franchise Store.
“Marketplace” – The section of Bonordic.com listing available franchise opportunities.
“Franchise Agreement” – The binding legal contract signed between Bonordic and the Franchisee upon purchase.
3. Scope of the Terms
These Terms apply to:
All visitors and users of the Website.
All potential buyers browsing the Marketplace.
Any party inquiring about or negotiating for a Franchise Store prior to signing the Franchise Agreement.
4. Availability of Franchise Stores
Each country is limited to one Franchise Store.
Listings may show the status as “Available,” “In Discussion,” or “Sold.”
“In Discussion” means the store is under consideration but not yet secured.
Availability may change without prior notice.
5. Purchase Process
Purchasing a Franchise Store requires:
Signing the official Franchise & Website Agreement.
Paying the agreed franchise fee in full or under a written payment arrangement.
Until both conditions are met, no rights to the domain or website are granted.
The Franchise Store sold is an existing, operational website, not a custom-built project.
6. Delivery of Franchise Store
Upon receipt of signed Franchise Agreement and payment:
The premium domain will be transferred to the Franchisee.
Website credentials and administrative access will be provided.
The site will be integrated with EU-based logistics and approved supplier catalogues.
Delivery is completed within 5–10 business days.
7. Pricing & Payment
All prices are listed in Euros (€) unless otherwise stated.
Payments must be made via approved payment methods.
8. Marketing Services
Marketing services for a Franchise Store are provided either by:
Bonordic’s internal marketing team, or
An external agency approved in writing by Bonordic.
All marketing activities must follow Bonordic brand guidelines and be approved before publication.
Marketing fees are separate from the franchise purchase price and will be outlined in a separate written agreement.
Active marketing is a condition of maintaining your exclusive franchise rights. Failure to maintain a minimum agreed marketing activity may result in review or revocation of exclusivity.
9. Delivery & Fulfilment
All products sold through a Bonordic Franchise Store are shipped directly from Bonordic’s authorized European warehouses and logistics partners.
Standard delivery time is 3-6business days to most EU destinations.
Bonordic is not liable for delays caused by third-party couriers, customs inspections, or force majeure events.
Tracking information will be provided for all orders where applicable.
10. Returns & Warranty
This policy applies to all sales made through any Bonordic-operated or Bonordic Franchise Store. All franchisees are required to follow these rules without exception.
10.1 Change of Mind Returns
Customers are entitled to a 14-day money-back guarantee, in accordance with EU consumer law.
Products can only be returned if the original packaging and boxes remain unopened and in original condition.
Return shipping costs for change-of-mind returns are the responsibility of the customer.
Once the product packaging is opened, change-of-mind returns are not accepted.
10.2 Warranty Claims
In the event that a product, including furniture or lighting items, is defective upon delivery or develops a fault, the issue will be handled in accordance with applicable warranty provisions and not as a standard return. In such cases, Bonordic will arrange for a replacement product to be shipped at no additional cost to the customer, subject to verification of the defect.
Warranty claims are processed by Bonordic’s after-sales team in coordination with the manufacturer.
Customers should contact the Franchise Store’s local support first, who will coordinate with Bonordic.
10.3 Limitations
Bonordic is not responsible for damages caused by misuse, neglect, or unauthorised repairs.
11. Intellectual Property
The Bonordic name, logo, trademarks, and related branding remain the property of the Franchisor.
Franchisees are licensed to use the branding only during the term of their Franchise Agreement.
Upon termination, all Bonordic branding must be removed from the website and marketing materials.
12. Website Use Policy
You must not misuse the Website or Marketplace.
You must not post false or misleading inquiries.
Automated data scraping, hacking attempts, or disruptive activities are prohibited.
13. Communications
By contacting us through the Website, you consent to receive communications from us related to your inquiry.
We may contact you by email, phone, or other provided methods.
14. Privacy & Data Protection
Personal data collected via the Website will be handled in accordance with our Privacy Policy.
We do not sell personal information to third parties.
15. Limitation of Liability
Bonordic is not responsible for the Franchisee’s business performance, profitability, or market conditions.
We provide the operational platform and support, but success depends on your own efforts.
16. Governing Law & Disputes
These Terms are governed by the laws of England and Wales.
Any disputes arising prior to the execution of the Franchise Agreement shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Once the Franchise Agreement is signed, its dispute resolution clause will apply.
17. Exclusivity & Performance
Exclusivity for a given country is conditional upon the Franchisee maintaining agreed levels of activity, including but not limited to marketing, sales performance, and compliance with brand standards. Bonordic reserves the right to revoke or limit exclusivity if the Franchisee fails to meet minimum requirements or materially breaches the Franchise Agreement.
18. Transfer & Buy-Back
A Franchise Store may not be transferred, assigned, or sold to a third party without prior written approval from Bonordic. Bonordic reserves the right of first refusal to repurchase the Franchise Store at a fair market valuation determined by Bonordic or an independent appraiser.
19. Force Majeure (Franchise Operations)
Bonordic shall not be liable for failure to perform its obligations under these Terms or the Franchise Agreement due to causes beyond its reasonable control, including but not limited to government actions, regulatory changes, strikes, pandemics, supply chain disruptions, or natural disasters.
20. Extended Limitation of Liability
Bonordic shall not, under any circumstances, be liable for any indirect, incidental, consequential, or punitive damages, including loss of profits, business opportunities, or goodwill, even if advised of the possibility of such damages.
21. Data Protection & GDPR
For the purpose of GDPR and other applicable data protection laws, Bonordic shall remain the Data Controller of all customer data collected through any Bonordic or Franchise Store website. Franchisees act solely as Data Processors and must handle data strictly in accordance with Bonordic’s instructions and Privacy Policy.
22. Termination Rights
Bonordic reserves the right to terminate a Franchise Agreement with immediate effect if the Franchisee materially breaches these Terms or the Franchise Agreement, including but not limited to non-payment, misuse of intellectual property, reputational damage to the Bonordic brand, or violation of data protection obligations.
23. Governing Language
These Terms & Conditions are drafted in English. In the event of discrepancies between translations, the English version shall prevail.
24. Final Provisions
These Terms may be updated at any time without prior notice.
The most current version will always be available on this Website.
For questions, contact us at:
📧 info@bonordic.com
